The Redwood's Privacy Policy

Who We Are

Our website address is: www.theredwood.com

The Redwood envisions a world where women and children live free from abuse and all other forms of violence and oppression.

The Redwood provides programs and services to support women and children to live and thrive without abuse, homelessness, and poverty. We work for social change through learning, collaboration, and advocacy.

What data we collect and why we collect it

During your visit to this website, we may collect non-personally identifiable demographic information such as age, gender, broad location, and browser type and language settings through Google Analytics. The Redwood does not sell data. We gather data for the purpose of analyzing website usage, improving the user experience on this website, and ensuring resources on this website are inclusive, relevant and useful.

If you choose to use the text and/or chat services on iDetermine.ca (a platform and project by The Redwood), we will invite you to complete a short, optional survey at the end.  At that time, we will ask you for the first 3 characters of your postal code.  We use that information to analyze what regions of the city/province/country our service users come from. The first 3 characters are broad enough that they do not identify your exact location and therefore are not considered identifying information.

The personal information of our donors and supporters is always held in confidence and any use or disclosure of this information is subject to consent.

We collect your name and address when you donate to The Redwood for the purpose of issuing a charitable tax receipt, as required by the Canada Revenue Agency.

The Redwood uses a leading proprietary customer relationship management database to record and retain donor information.

From time to time, we may send you emails with updates about The Redwood’s work and/or fundraising appeals that we think you may find interesting using the email address that you have provided. We will always give you the option to unsubscribe from future emails, with any email we send you. You can also contact us to stop receiving mail, emails and/or phone calls from The Redwood.


The Redwood website uses Google Analytics and Google Signals to gather usage data.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of their service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Google Signals are session data from sites and apps that Google associates with users who have signed into their Google accounts, and who have turned on Ads Personalization.

You can opt-out of having made your activity on the Service available to Google Analytics and Google Signals by installing the Google Analytics opt-out browser add-on.

The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit:


Cookies are small text files which are transferred to your computer or mobile when you visit a
website or app.

For more information about types of cookies used by Google, please click here.

Last updated: March 6, 2024

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